Refund and Returns Policy
Last updated: September 18, 2025
Thank you for shopping at Football Legends Kits.
If, for any reason, you are not completely satisfied with your purchase, we invite you to review our Return and Refund Policy.
The following terms apply to any products you purchased from us.
Interpretation and Definitions
Interpretation
The words with the first letter capitalized have the meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Sussurros da História – Unipessoal, Estrada Nacional nº 4, 9003 2870-700 Montijo – Setúbal – Portugal.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by you to purchase Goods from us.
- Service refers to the Website.
- Website refers to Football Legends Kits, accessible from www.footballlegendskit.com.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Shipping and Delivery
- Orders are typically processed within 1–2 business days.
- Estimated delivery times vary by country and carrier.
- Shipping fees and estimated delivery times are displayed at checkout.
- We are not liable for delivery delays caused by external factors (e.g. customs, weather, strikes).
Your Order Cancellation Rights
You are entitled to cancel your order within 14 days without giving any reason.
The deadline for cancelling an order is 14 days from the date you received the goods or the date on which a third party, whom you have appointed (other than the carrier), takes possession of the product delivered.
To exercise your right of cancellation, you must inform us of your decision with a clear statement. You can inform us of your decision by:
- By email: support@footballlegendskits.com
We will process your refund within 14 days after we receive the returned goods. We will use the same means of payment that you used for the order, and you will not incur any fees for the reimbursement.
Conditions for Returns
To be eligible for a return, please make sure that:
- The goods were purchased within the last 14 days.
- Product isn’t used or damaged.
- Product must have the receipt or proof of purchase.
The following goods cannot be returned:
- Goods made to your specifications or clearly personalized.
- Goods that are, after delivery, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Only regular-priced goods may be refunded. Unfortunately, sale items cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk associated with returning the goods to us. We recommend using a tracked and insured shipping service, as we cannot be held responsible for goods damaged or lost during return shipping. We are unable to issue a refund without actual receipt of the goods or proof of return delivery.
You should send the goods to the following address:
Estrada Nacional nº 4, 9003 2870-700 Montijo, Setúbal – Portugal
Gifts
If the goods were marked as a gift at the time of purchase and shipped directly to you, you’ll receive a gift credit for the value of the returned item. Once the returned product is received, a gift certificate will be mailed to you.
If the goods were not marked as a gift when purchased, or if the gift-giver had the order shipped to themselves to give it to you later, we will send the refund to the gift-giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: support@footballlegendskits.com